Wait for the Avast Customer Service response to confirm the cancellation.It is important to use the same e-mail you have used during the original purchase.fill in the information with the cancel request.For disabling the avast license renewal from customer care services please contact the following. You can ask them to turn off the auto-renewal by simply telling your license number. If both the above-listed solutions do not work well for you, then you can simply ask the avast customer care to turn off the subscription. In such case, you can contact the Avast Support team at /support or Turn off Auto-Renewal in Avast Using the Customer Service Portal If you did not get any confirmation email that means there is some problem with either your licensing or the email/account you are trying to access your Avast account. See also Open Source Software and the Evolution of the Internet These are the steps that are also available to disable the auto-renewal option when you seek to disable it with your avast account. NOTE: These steps are also valid in the avast Digital River portal also to cancel avast subscription. You can cancel the auto-renewal in your avast Nexway portal using the steps below. Nexway is also the another avast portal to sell their license for the software. You will also recieve a confirmation e-mail with the subject Avast – Auto-Renewal Feature Has Been Stopped, to your registered email.Īvast Turn off Auto renewal from Avast account for Nexway.Now your automatic renewal is canceled and you should see Off in the Automatic Renewals line.Confirm by clicking on Disable Automatic Renewal link on the pop-up message.On the subscription details page find Automatic Renewals.Once you find your order details, then click on Manage Subscription.Both order number and password can be found in the original e-mail you received after your purchase from address with the subject “ Avast – Order Confirmation (Order #YOUR-ORDER-ID)“. In this avast customer portal find the login options. Go to the Avast Digital River order portal, by going to the avast find order by URL /find-order.Talking of the Digital River, then steps for cancel avast renewal are as follows: When using any of the portals for the purchase then you can simply edit it for license renewal and other payment options. In this guide, you will learn how to cancel an Avast Cleanup trial subscription, auto-renewal, and more.Turn Off Automatic Renewal in Avast Customer Portal (Digital River Avast only)ĭigital River Avast is just the avast order portal, since different portals that sell the avast license. If you cancel within 30 days of subscription (next billing date), there is a chance that you will qualify for the 30-day money-back guarantee, and also warrants that you will not be charged for a new subscription period. However if for any reason you want to want to cancel your trial to the Avast Cleanup software, you will need to do so within 30 days.
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